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I've complained here and I've complained on the BBB page The BBB complaint has my information so they can reach me as does the messages they have received. Chances are u owe money to offset treasury agency. You might have to look that up so you don't get it twisted. Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. TPG is located in San Diego, California. Tax Professional Dashboard. All my other documents match, including my wife's, and my SS Card is quite legible-they just don't like it? I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. - I kind a dont trustt the person who did my taxes this year. That's my next stop first thing in the morning. Friday - No check - 3rd call - third lunch hour spent on hold. These cookies track visitors across websites and collect information to provide customized ads. Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. If you chose to have your TurboTax fees deducted from your federal refund, that is handled by the third party bank. I used TurboTax to e-file my federal return this year. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . They are thieves. Health expert & coach, former overweight and prediabetic. That is from the bank that held your refund when you paid your Turbo Tax fees: If your refund was less than expected, please see below for additional details concerning: February 5, 2020 3:38 PM What is tax products pe2? TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax. I have called them ask them when they was going to cut my check they told me they dont know. We have a deep understanding of our clients needs and aim to provide an unparalleled overall experience. Tax products pr1 sbtpg llc. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. Tax products group tpg 3 doller dopsit. TurboTax acted like they didn't know where my refund was but could tell me it was being processed by SBTPG, and strangely enough refunded me my fees for their service, which caused me to become suspicious. IRS process refunds and it is received by TPG. I spoke with both companies 2 days ago, April 22, 2014. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! 1 Learn more Collect payments from past due clients For the handful of clients that pay-by-refund and don't receive funding, use Auto Collect and collect from past due clients. Pay by refund option provides the taxpayers with an option that they can easily pay for tax preparation fees when the IRS issues a refund of their tax. So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) The bank didnt charge you extra, the feds sent less. This cookie is set by GDPR Cookie Consent plugin. I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? Every year it would show as IRS REFUND. Two different stories, 2 different expected receive dates. They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. Ok tpg charges a 40$ bank processing fee plus whatever your transmitter fee is. So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. ), it will be reversed by IRS. TAX PRODUCTS PE1 SBTPG LLC credited and debited my return same day (amount was with fee deducted as expected). If not how do I get a job with them so I too can do as I please! Any follow up to this? TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. Treasury Offset Program(TOP) is a reason why your tax refund was less than expected. My tax refund: The IRS says it paid out the returns, but many people. I used turbotax this year because I thought it would be more convenient. The IRS will send you a letter of explanation when your refund is less than you expected you can also get this information by looking up your refund at the IRS Wheres My Refund page.. June 4, 2019 3:05 PM What is tax products pe2? Santa barbara tax products group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Miami Balett Budapest http://www.miamibalett.hu/felnott-balett-oktatas/Csatlakozz az letkortl s testalkattl fggetlen felntt balett oktatshoz Budapesten. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. You might see a lower amount of refund credited to your account due to reasons related to the income tax rate and withholdings claimed via your W4. They expected a refund when they got back to jobs or got new employment and filed a return. . Man, wtf is going on w this company? News, discussion, policy, and law relating to any tax - U.S. and International, Federal, State, or local. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. These cookies will be stored in your browser only with your consent. The company provides different products and services and support for the taxpayers and tax services providers. I have tried to find answer to this problem on your site with no luck. Well today rolls around (2/11/14) and nothing. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" Necessary cookies are absolutely essential for the website to function properly. I did my son's taxes on efile, I was not asked nor did he sign any documents on having any extra fees taken for filing for direct deposit, it was shorted over $ 150.00 how do we get this back? The company is headquartered in Austin, Texas with Green Dot Bank located in Provo, Utah. SBTPG exists to simplify tax preparation fees. Founded in 1991, Santa Barbara Tax Products Group (TPG) became a Green Dot company in 2014. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. The complaint has been investigated and resolved to the customers satisfaction. It can also be one reason why you have a lower refund than what was informed by TurboTax. Although, this can happen to anyone, even filing a direct return to IRS. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. The most obvious reason can be that you ignored the processing fee of TPG. No problem. https://turbotax.intuit.com/tax-tools/efile-status-lookup/ TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Do not use santa barbara tax products or turbo tax. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. (Solution found). Once you choose the option, youre agreeing that your total refund amount should be adjusted with the tax preparation fee. This is ridiculous and needs to be fixed.NOW. Santa Barbara Tax Products Group is based in San Diego, California and operates as a subsidiary of Green Dot Corporation. As named by Santa Barbara Tax Products Group, Pay-By-Refund is a service directly for the taxpayers and facilitates the tax professionals & tax service providers as they can offer different options to their clients. Ask for FREE. I've been into my irs.gov account and see that I don't owe anything to them. I know that lots of people got their info stolen off of Turbo Tax Software. Why do I login and see a blank dashboard? The cookie is used to store the user consent for the cookies in the category "Analytics". But actually, she was making double the amount that each of the companies calculated as withholding tax. Here's the fun part, the amount deposited into my account was $409. Tax products . The tax software provides simplified and quick tax return filing without needing to understand all the complicated terms of IRS, Federal, and State taxes. ComplaintsBoard.com is a leading complaint resolution website on the Internet. What are the best products for sensitive skin? Get form response, wants @#$# number from logging into their page. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. We continue to send Economic Impact Payments weekly in 2021 as 2020 tax returns are processed. It was around the same amount as the second company, with a salary of $14,800. The IRS forwarded your federal refund to Santa Barbara Tax Products Group, a third-party processor, so they could deduct the TurboTax account fees and service charge. Press J to jump to the feed. IDK anymore. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? Its clear that the feds sent you less back than you expected. I will be calling the IRS to get them involved to see what can be done. (Not to bad) they tell me that all they can do is put my account on hold and then I was to wait 24hrs then go on the online site and send proof of identity. They recommend we get it cashed at WALMART?!? See irs.gov for the latest timing estimates. (800) 779-7228 I'm an independent tax professional that offers 3Fund (855) 888-3863 Business Hours All times are Pacific Standard Time. The government uses taxes to finance projects essential for th. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. Krasnaya Gora, Krasnogorsky, Bryansk, Russia. They payment was not a fourth stimulus check, but rather a refund for taxpayers who overpaid taxes on unemployment compensation in 2020. Thursday - No check - ok call again, spend my lunch hour on hold, no human. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. The lies now Im waiting for a check.